Terms and Conditions

Last updated: 22 November 2022

Orpay Ltd, hereinafter “we”, “our”, “Orpay” or the “Company”, is a limited liability company incorporated and registered in England and Wales, with registered office is at Flat 4, 62-66 London Street, Reading, England, RG1 4SQ, United Kingdom. The Company registration number is 12965827. You may contact us at support@orpay.co.uk or by using our messaging facility at orpay.co.uk. The mobile phone application (the “Application”) has been designed and is managed by Orpay with the objective to facilitate the food ordering process for consumers/users (the “Users”) who order from cooperating restaurants and food and drink stores, as well as from cooperating retail stores (the “Partner”) . Orpay is the intermediary agent which connects the Users with the Partners that cooperate with our Application, giving the Users the opportunity to choose from a wide range of products, which they order from our Application and which are either delivered to them through each of the Partners (when there is the possibility for delivery), or they receive them themselves (when there is the possibility for pickup), or when the physically visit the Partners’ venue for dine-in (when there is a possibility for dine-in).

This section (together with the documents referred to in it) describes the terms of use (the “Terms”) which apply when you order any menu items (the "Items") from our Application and form the agreement between Orpay and any person visiting the Application in connection to their use. Accessing in any way the Application and their use (including the mere browsing) means that the User unreservedly accepts the Terms of Use, as are in force at all times.

Please read these Terms carefully before using or placing an order through our Application. If you have any questions relating to these Terms please contact support@orpay.co.uk before you place an order. If you are a consumer, you have certain legal rights when you order Items using our Application. You can find more information about these rights at: https://www.citizensadvice.org.uk/consumer/. Your legal rights are not affected by these Terms, which apply in addition to them and do not replace them. By creating your Orpay account using our Application or by continuing as a guest to place an order, you indicate that you accept these terms of use and that you agree to abide by them. In case you do not agree to these terms of use, do not use our Application.

Creating Account with the Application

The User has the option to place an order for delivery, pickup or dine-in (the “Service”) using our Application. The User has the option to open an account to place an order for pickup and dine-in or to place it as a guest, unless it is an order for delivery for which the User must open an account in order to be able to place an order. When the User opens an account he needs to verify his email with a uniquely one-time generated verification code received at the email address he entered during the registration process. Users must keep their verification code secret, and prevent others from accessing their email account or mobile phone. The Users will be kept logged in to his account once he verifies his email address and unless he selects to log out. When the User logs out from his account, in order to log back in he needs to request a uniquely one-time generated verification code through the Application which will be sent to his email address which he entered. Users are responsible to pay for any Items ordered through their device even if another person uses these methods to access their device or account, and we are not responsible for any other losses Users may suffer.

The User is required to provide full and accurate information for the proper processing of their orders, including their delivery address and their contact details.

If a User wishes to close his account at any time, he may do so through our Application under the account section or by contacting us using the contact details above. We may suspend a User’s access to their account, or close it permanently, if we believe that his account has been used by someone else. We may also close an account if in our opinion a User is abusing our Services (for example, by applying for refunds to which we do not consider he is entitled, making repeated unreasonable complaints, mistreating our staff or Partners, or any other good reason).

Orpay Service Availability

Each Partner has a prescribed area within which he can accept and fulfil orders. For dine-in orders the User must be inside the Partner’s site before placing his order. If the User tries to place a dine-in order with a Partner when he is not in the prescribed area for, the order will still go through and the User must pay for the order. The Partner has the right to reject the order.
Our Partners each decide their own operating hours. That means that the availability of our Service, and the range of Partners from which a User can order for dine-in, pickup or delivery, depends on the Partners' availability. If the User tries to place an order outside the operating hours of a Partner, or the Application is otherwise unavailable for any reason, the Application will indicate that ordering will not be possible through the app.

Placing An Order with Orpay

The contract for the supply of any Item a User has ordered through our Application comes into existence when his order has been accepted by the Partner. An order may be rejected at any time. Our Partners may, for example, reject a User’s order if they are too busy or the Items they have ordered are temporarily unavailable. The Partner has also the right to contact the User for any order issues.

If a User’s order has been accepted, this will be displayed in the Application. The contract for the supply of any Item by the Partner the User has ordered comes into existence when his order has been accepted. The User is responsible for paying for all Items ordered using his account or as a guest and for complying with these Terms, even if he has ordered the Item for someone else.

Upon successful completion of the order, the User will automatically receive from Orpay an email receipt for their order at the email address provided, with a breakdown of all Item prices, fees and VAT paid. As the contract is concluded between the User and the Partner, the latter is responsible for the issuance of the statutory tax document (Receipt of retail purchase – Issuance of business invoices is not supported) upon request.
The Partner must satisfy any special instructions of the User regarding the preparation of the order submitted, as far as this is feasible, possible and reasonable from a commercial point of view. All Items are subject to availability.

Allergens and Dietary Requirements

Partners may use nuts or other allergens in the preparation of certain Items. Partners may display if a dish contains common allergens, or may not. It is the User’s responsibility to request allergen information if that information is not available or if he has further questions, by contacting the Partner prior to ordering if he has an allergy or the person he is ordering on behalf of has an allergy. Orpay cannot guarantee that any of the Items sold by our Partners are free of allergens.

Partners may display other dietary information for a dish or may not. It is the User’s responsibility to request dietary information if that information is not available or if he has further questions, by contacting the Partner prior to ordering if he has a specific dietary requirement or the person he is ordering on behalf of has one. Orpay cannot guarantee that any of the Items sold by our Partners cover any of your dietary requirements and we do not have any responsibility in the case they do not.

Orpay advices, if you have allergies, allergic reactions or dietary restrictions and needs, contact the store directly before completing your order, in order to inform them properly.

Ordering for Delivery Service

The Partners are responsible to determine the geographic distance within which they deliver orders and for this reason the stores available on the Application differ from region to region. When a User enters his address, the application displays the stores available for delivery to that region. A Partner may reject an order if they determine that the User’s location is not close enough for delivery. Orpay does not operate with dynamic location filtering at this stage, it may be implemented in the following updates. The geographic coverage of our Partners may fluctuate or change for various reasons, such as weather conditions, traffic, occurrence of events that constitute force majeure, etc.

When the User places an order he will have the choice to place it as an ASAP Delivery (delivered as soon as possible) or a Scheduled Delivery (scheduled by the User for a pre-set time and day). For an ASAP Delivery, the Partner is responsible to provide an estimated delivery time for the Items once the User places the order, but the Partner’s delivery service may attempt delivery as soon as possible; therefore, the User must be available to accept delivery from the time he places the order. For a Scheduled Delivery, unless the the Partner gets in contact using the User’s contact details provided to confirm when the Item is expected to be delivered, the User shall expect delivery at the time and day selected; the User must be available to accept delivery for some time before and some time after that time. It's important that you always check our Application, push notifications and communications by us or the Partner for accurate delivery times, as this can vary for a number of reasons including meal preparation time, traffic and weather conditions and rider availability. Unfortunately, despite our Partner's best efforts, things do not always go to plan and factors may prevent them from delivering your Item on time. The User may contact the cooperating store directly in cases where they face issues or delay with the delivery of their order.

The Partner will attempt delivery at the address provided by the User when he places an order. If a User needs to change the delivery location after he has placed his order, he should contact the Partner directly. The Partner may be able to change the address to an alternative one if the User informs them before the rider with his order has been dispatched, and the new address is within the same zone as the address he originally ordered his Item to. If the Partner cannot change the delivery address, the User has the option to cancel the order, but if food preparation has started the User will be charged the full price for the Item, and if the rider has been despatched he will also be charged for delivery.

The User will still be charged for the Item and for delivery in the event of a failed delivery if he has caused such failure for any reason. Reasons the User might cause a delivery to fail include (but are not limited to):

User did not come to the door, did not pick up the phone when the rider contacted him using the contact information he had provided and/or he picked up the phone but then failed to provide access within a reasonable amount of time, and the rider is unable to find a safe location to leave the food.
The rider is unable to locate the User despite the efforts to locate him through the declared contact details.
The rider is unable to access the declared delivery address/ point or there is danger to approach the delivery point indicated by the User.
The rider refuses to deliver the Item to the User in accordance with the section on Age Restricted Products.

It is noted that a User may submit his order by entering delivery directions in our Application. If a User wishes the order to be delivered to the door / entrance of the delivery location he has selected without contacting the rider, in these cases, the Company or the Partner is not responsible for any theft, destruction, alteration or deterioration of the products ordered by the User and which may have occurred after their intact delivery.

Ordering for Dine-In Service

If a Partner offers dine-in service, the User must be seated at the Partner’s dedicated dine-in site at a table with a designated number before placing an order for dine-in using our Application. When a User places an order for dine-in, the Partner’s staff will serve his Items at the table with the table number (the “Target Table”) the User entered through the Application during the ordering. The User should be seated at the Partner’s site by the Target Table. The User will still be charged for the Items ordered in the event he fails to receive his Items from the Partner. Unfortunately, despite our Partners’ best efforts things do not always go to plan and there may be times when order is delayed to get served. If you wish to make a complaint, please do so with the Partner directly (the partner will resolve the situation at their discretion). We are not responsible if the User has entered a wrong table number or if the indicated table number on his table is wrong. The User must notify the Partner directly in such a case using the relevant order number and in order to provide the correct table number.

Ordering for Pick-Up Service

When the User places an order for Pick-up which has been accepted by the Partner, the Partner will provide an estimate of the time through the Application when the Items are expected to be ready for collection (“Target Collection Time”). The Target Collection Time is not guaranteed by either us or our Partner. The User is required to collect his Items directly from the Partner at the Collection Location provided in the Application. The User must arrive at the Collection Location of the Partner to collect his Items at or just before the Target Collection Time using the relevant Order number displayed in our Application. Our Partners will hold your order for as long as they decide after the Target Collection Time. If a User fails to collect his Items at the Target Collection Time, the Partner may dispose of his Items. The User will still be charged for the Item in the event he fails to collect his Item from the Partner’s premises. We advise Users to contact the Partner directly and inform them in the case they will delay to collect their order.

Unfortunately despite our efforts, and our Partners’ best efforts things do not always go to plan and there may be times when your Items are not ready for collection at the Target Collection Time - we are not responsible for any delay by the Partner. We are not responsible if you are not able to locate the Collection Location or the collection point within the Partner’s premises. In such a case the User must directly contact the Partner for more information regarding the Collection Location for his order.

User Rights on Wrong Items

You have a legal right to receive goods which comply with their description, which are of satisfactory quality and which comply with any specific requirements you tell the Partner about (and the Partner agrees to) before you place your order. Please contact the Partner directly in case you believe that the Items that have been delivered, served or you picked up do not comply with these legal rights.

In some cases, the Partner has the right and may ask the User to provide some evidence (e.g. photo) or additional information regarding the condition of the products received in order for the Partner to examine the problem the User encountered with their order. If it is found that the order or products received by the User were not of satisfactory condition or quality, he will be granted refund or replacement with another Item or some other benefit from the respective Partner with which he contracted, always depending on the policy that each Partner follows for similar cases. Orpay does not have any responsibility over the quality of the Items.

Age Restricted Products

Age restricted products (including, without limitation, alcohol, tobacco and cigarettes) can only be sold to persons aged 18 or over. By placing an order using any of our Services for an age restricted product, the User confirms that he is at least 18 years old. Orpay operates an age verification policy whereby customers who order age restricted products may be asked by the Partner’s staff and Partner’s riders to provide proof that they are aged 18 or over. The Partner may refuse to sell any age restricted product to any person unless they can provide a valid photo ID proving that they are aged 18 or over. The Partner may also refuse to sell alcohol to any person who is, or appears to be under the influence of either alcohol or drugs. If the sale of any age restricted product is refused, the Partner may in its discretion process a refund for the relevant Item to the card from which the User paid for his order.

Cancelling Orders

The User must and directly contact the Partner to cancel an order. It is at the discretion of the Partner to process a refund for a cancellation made after the order has been accepted, if they confirm that preparation of the order did not start. The Partner is responsible for issuing a refund to Users once an order has been successfully cancelled of the amount detained or credited during the electronic payment made. The Partner may notify the User regarding an order cancellation at any time after the order has been processed. The User will not be charged for any order cancelled by us or the Partner, and the User will be reimbursed by the Partner of the amount detained or credited during the electronic payment made.

Charges

Partners which provide delivery service through our Application may charge a certain charge (the “Delivery fee”) of their choice. In this case, the delivery fee amount will be clearly stated when a User is submitting the order on the checkout page in the Application.

Some Partners may operate a minimum order value policy, which must be completed in order for the User to be able to submit his order. This will be displayed on our Application. In the case the User's order is not sufficient to complete the minimum order value set by the store, the User will be asked to add additional Items in order to reach the minimum order value. In any case, the User has the possibility to proceed with the submission of his order, despite the fact that his basket has not reached the minimum order value, by paying the difference and under the condition that a minimum amount limit that is separately indicated to the User for each order has been reached.

We reserve the right to charge a certain fee (the “Service fee”), which may be subject to change, for the provision of the services through our Application.

Users are informed of any applicable Service Fee, Delivery Fee and taxes prior to purchase on the checkout page on our Application.

Prices

The Prices that are displayed on our Application are reflected in the local currency of the Partner and include VAT or any applicable local tax. Before the payment (at checkout) of the respective order, an analysis of the different item prices and any additional charges included in them is displayed, along with the total final amount due to be paid. By submitting the order, the User accepts the total value of the order as stated, including additional charges. The prices listed on the platform are determined by our Partners at their absolute discretion and for this reason may be subject to changes and variations. Orpay may operate dynamic pricing some of the time, which means that prices of Items may change while Users are browsing.

No changes will affect existing confirmed orders, unless there is an obvious pricing mistake. If there is an obvious pricing mistake Users will get notified as soon as possible and they will have the choice of confirming the order at the original price or cancelling the order without charge and with a refund provided by the Partner of the amount detained or credited during the electronic payment made.

Orpay does not limit the ability of our Partners to offer different prices on their own websites and other platforms. Therefore, we do not guarantee that Users are not charged with higher prices compared to those charged for the same Items on other platforms.

Payments

Upon successful submission of the order by the User, the User is obliged to pay to the Partner the final amount of the order. We are authorised by our Partners to accept payment on their behalf, and payment of the price of any Items to us will fulfil a User’s obligation to pay the price to the Partner. Payment for all Items can be made on our Application by credit or debit card and by Apple Pay, or such other payment method made available by Orpay. Once the order has been completed the User’s credit or debit card will be authorised at the total amount marked for payment. For dine-in service, Partners in certain areas may choose to allow Users to complete the payments for their order once it has served - in this case the User is required to process the payment for his order before physically leaving the premises of our Partner. Payment is made through Orpay Ltd acting as agent on behalf of the Partner only.

Cash payments are not available at this moment in time and you cannot make any payment in cash directly to the Partner by paying at the time of service, when you place your order through our Application. All payments for orders must be made on our Application by credit or debit card, or such other payment method made available by Orpay. Unless you are permitted to make your payment in cash directly to the Partner, you are not required to make any further payments when you get your order from the relevant Partner. In the unlikely event that a Partner requests additional payments from you upon service, do not make any such payment and contact us notifying the case. We have no liability for any such payments you make to a Partner when getting your order.

Orpay does not provide payment services to Users or third parties and all electronic card payments are processed through the transfer of Users to the secure payment servers of the lawfully licensed payment service provider, Stripe, with whom the Company cooperates.

Offers and Discounts
Partners sometimes make special offers available through our Application. These are visible when you look at a Partner’s menu. These offers are at the discretion of the Partners. Unless the offer terms state a fixed or minimum period for which an offer will be available, it can be withdrawn at any time, unless you have already placed an order based on the offer and it has been accepted.

Tips

When completing your order payment you will have the option to pay a tip to the Partner, in addition to the purchase price of the Items in your order. Any payment will be collected by Opray using the payment method used for the original order and then Partner will receive any payment you choose to make. This payment is non-refundable and does not form part of your order.

Limitation of Liability

Orpay is solely responsible for fraud or gross negligence and to the extent that its relevant liability can be substantiated under current legislation. By using the Application, Users acknowledge and agree that the content of the Orpay platform is provided on an "as is" and "as available" basis and that their use or dependence on it and on any content, goods, products or services to which they have access or obtain access through it, is at their own risk and at their sole discretion. While Orpay makes a reasonable effort to ensure that the provision of the Application and the services we offer are available at all times, we do not warrant or declare that our Application will be provided to Users in a secure, and timely manner nor uninterrupted, error-free and without technical difficulties, defects or viruses. We kindly ask the Users to expect temporary interruptions of the operation of the Application due to scheduled or regular system maintenance works, interruptions due to internet or electronic communications or events of force majeure. Therefore, Orpay is not responsible for any delays, delivery failures or damages, losses or injuries resulting from any problems inherent to the use of its platform, the internet and electronic communications in general.

Orpay or its employees or other representatives or delegates, shall not be held responsible, under any circumstances for any of the consequential, incidental, indirect, special damages or expenses or financial penalties, including indicatively loss of profit, ceased business activity, information or data loss, or client loss, property loss or damage and any third party claims which may arise from or in connection to the use, copy, presentation of the website and its content or any other connected website, regardless of whether Orpay was notified, aware or should be aware of this possibility.

Orpay , its employees, or other representatives or delegates bear no responsibility for the quality, maintenance, storage and control of food and products displayed on the its Application and sold by Partners such as cooperating restaurants, the retail stores and any other businesses
The cooperating restaurants, the retail stores and any other businesses that cooperate with Orpay, are responsible for the preparation, the condition and the quality of the products sold and for the quality, the accuracy and the completeness of the information that appears on the Application of Orpay regarding the products sold by them (including the price list information or any photos they have given to Orpay for uploading). They are also responsible for the issuance by the competent authorities and renewal of all licenses or approvals or certifications required by law for their lawful operation, as well as for ensuring that their products sold are legal and comply with all the requirements of the applicable law regarding the relevant category of products.

The cooperating businesses shall be responsible for the delivery of the orders. Orpay shall not be responsible for any loss or damage arising out of the User’s contractual relationship with the cooperating business that sells the products. All necessary information about these businesses are mentioned in our Application and the receipts for the retail sale of products.

The cooperating restaurants, the retail stores and any other businesses that cooperate with Orpay, are, finally, responsible for the data processing exclusively for the purpose of the preparation and the delivery of the orders.

Environmental charge

According to Regulations the sellers of products that have thin plastic transport bags at the points of sale of their products, charge for each thin plastic transport bag. The responsibility of selling and charging the bag and the plastic items belongs to the Partners that sell the Items and the relevant charge must be reflected in the sales receipt of each business.

Data Protection

Our goal is to provide our Users with an amazing experience through our services, based on trust, transparency and honesty. When our Users visit our Website and Application, register, or place an order, we collect, use, process, and share the absolutely necessary personal data in accordance with these Terms and our Privacy Policy. We recommend to our Users to read our Privacy Policy to get informed on the processes we follow concerning the protection of their personal data.

Complaints

Users should directly address complaints regarding any offer, order or execution of the contract with the Partner. The respective Partner bears the sole responsibility towards the Users for the proper fulfilment of the (sale) agreement between them, in accordance with the provisions of the above regarding the limitation of the Company's liability. The contact details of the Partners are posted on the Application.

If Users have complaints about the Service provided by the Orpay, they can contact the Customer Service Department via email at support@orpay.co.uk or through our messaging service at www.orpay.co.uk. Any personal data of Users that comes to our knowledge for the submission of complaints will be treated in accordance with our current Privacy Policy.

Other Terms

If either we or you have any right to enforce these Terms against the other, that right will not be lost even if the person who has the right delays enforcing it, or waive their right to enforce it in any instance. If a court or other authority decides that any part of these Terms is illegal or ineffective, the rest of the terms will be unaffected and will remain in force.

Changes to the Terms will not affect any orders you have placed which have been confirmed. These Terms are governed by English law and you can bring legal proceedings in relation to our Service in the English courts. If you live in Scotland you can bring legal proceedings in respect of the Items in either the Scottish or the English courts. If you live in Northern Ireland you can bring legal proceedings in respect of the Items in either the Northern Irish or the English courts. If you live in any other country you can bring legal proceedings in English courts. We are required by EU law to provide this link: https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=EN which is the EU online dispute resolution portal, however we do not participate in dispute resolution under this process.

Accessing Our Sites Or Service

Access to our Sites (including any mobile phone application and website) and to our Service is permitted on a temporary basis, and we reserve the right to withdraw or amend access to our Sites and our Service without notice (see below). We will not be liable if, for any reason, our Sites and to our Service is unavailable at any time or for any period. From time to time, we may restrict access to some parts of our Sites and to our Service, or our entire Sites or our Service to users who have registered with us. You are responsible for maintaining the confidentiality of your login details and any activities that occur under your account. In case you have any concerns about your login details or think they have been misused, you should contact support@orpay.co.uk immediately and let us know. We can deactivate your account at any time.

Acceptable Use

You may use our Service only for lawful purposes. You may not use our Sites and to our Service in any way that breaches any applicable local, national or international law or regulation or to send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards in the clause below. You also agree not to access without authority, interfere with, damage or disrupt any part of our Sites and to our Service or any network or equipment used in the provision of our Service.

Interactive Features Of Our Sites

We may from time to time provide certain features which allow you to interact through our Sites and to our Service such as direct messaging. In general, we do not moderate any interactive service we provide although we may remove content in contravention of these Terms of Use as set out in section 5. If we do decide to moderate an interactive service, we will make this clear before you use the service and normally provide you with a means of contacting the moderator, should a concern or difficulty arise.

Standards of Content

These content standards apply to any and all material which you contribute to our Service (the "Contributions"), and to any interactive services associated with it. You must comply with the spirit of the following standards as well as the letter. The standards apply to each part of any Contributions as well as to its whole. Contributions must be accurate (where they state facts), be genuinely held (where they state opinions) and comply with applicable law in the UK and in any country from which they are posted. Contributions must not:

contain any material which is defamatory of any person, obscene, offensive, hateful or inflammatory, promote sexually explicit material or promote violence or promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;
infringe any copyright, database right or trademark of any other person;
be likely to deceive any person or be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence or promote any illegal activity;
be threatening, abuse or invade another's privacy, or cause annoyance, inconvenience or needless anxiety or be likely to harass, upset, embarrass, alarm or annoy any other person;
be used to impersonate any person, or to misrepresent your identity or affiliation with any person or give the impression that they emanate from us, if this is not the case; or
advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.

Suspension And Termination

Failure to comply with the section of Acceptable Use and/or Content Standards in these Terms of Use constitutes a material breach of the Terms of Use, and may result in our taking all or any of the following actions:
immediate, temporary or permanent withdrawal of your right to use our Service;

immediate, temporary or permanent removal of any posting or material uploaded by you to our Service;
issuing of a warning to you;
legal action against you including proceedings for reimbursement of all costs on an (including, but not limited to, reasonable administrative and legal costs) resulting from the breach;
disclosure of such information to law enforcement authorities as we reasonably feel is necessary.

The responses described in this clause are not limited, and we may take any other action we reasonably deem appropriate.

Intellectual Property Rights

We are the owner of or the licensee of all intellectual property rights in our Sites and to our Service, and in the material published on it (excluding your Contributions). Those works are protected by copyright laws and treaties around the world. All such rights are reserved. You may not copy, reproduce, republish, download, post, broadcast, transmit, make available to the public, or otherwise use any content on our site in any way except for your own personal, non-commercial use.

Reliance On Information Posted

Commentary and other materials posted on our Service are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our Service, or by anyone who may be informed of any of its contents.

Regular changes on Our Sites And Our Service

We aim to update our Sites and our Service regularly, and may change the content at any time. If the need arises, we may suspend access to our Sites and our Service, or close them indefinitely. Any of the material on our Sites and our Service may be out of date at any given time, and we are under no obligation to update such material.

Our Liability

We have taken every care in the preparation of our Sites and our Service. However, we will not be responsible for any errors or omissions in relation to such content or for any technical problems you may experience with our Sites or our Service. If we are informed of any inaccuracies on our Sites or in our Service we will attempt to correct this as soon as we reasonably can. To the extent permitted by law, we exclude all liability (whether arising in contract, in negligence or otherwise) for loss or damage which you or any third party may incur in connection with our Sites, our Service, and any website linked to our Sites and any materials posted on it. This does not affect our liability for death or personal injury arising from our negligence, or our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, or any other liability which cannot be excluded or limited under applicable law.

Uploading Material To Our Sites And Our Service

Any material you upload to our Service or data that we collect as set out above (section 10) will be considered non-confidential and non-proprietary, and you acknowledge and agree that we have the right to use, copy, distribute, sell and disclose to third parties any such material or data for any purpose related to our business. To the extent that such material is protected by intellectual property rights, you grant us a perpetual, worldwide, royalty-free licence to use, copy, modify, distribute, sell and disclose to third parties any such material or data for any purpose related to our business.

Links From Our Site

Where our Sites contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

Jurisdiction And Applicable Law

The English courts will have jurisdiction over any claim arising from, or related to, a visit to our Site or use of our Services. These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

Amendments to the Terms of Use

You are expected to check this page from time to time to take notice of any changes we make, as they are binding on you.

We reserve the right to revise the terms of use at any time by amending this page. Such changes, modifications, additions or deletions to the terms and conditions of use will take effect immediately upon posting or disclosure. By continuing the use of the Sites following such change or modification it will be deemed as an acceptance of such changes, modifications, additions or deletions. The use of the Website and the Sites is subject to the Terms of Use that apply at the time of use of the services offered by the Company.

Periodic revision

The Company is constantly expanding, updating, and improving its Website and Sites, as well as the relevant products and services and constantly updates these terms of use. We recommend that the Users read these terms of use regularly, in order to be updated as to any changes thereof. The terms of use may change without a warning or notification to the User.

Your Concerns

In case you have any concerns about material which appears on our Service, please contact us at: support@orpay.co.uk